PolyGroup
PolyACE

Active Engagement

We struggle to maintain engagement.

Watch the explainer

See PolyACE in action

Problem

We struggle to maintain engagement.

What PolyACE does

Configured around your documents and workflows, not a generic assistant

PolyACE keeps relationships active rather than dormant. It maintains timely, relevant, personalised contact with customers, members, donors, patients, volunteers or partners, so engagement continues between the moments someone happens to reach out.

How it integrates

Works with what you already run

PolyACE draws on your CRM, membership or donor database, patient administration system or marketing platform, using the data and segments already defined there.

Example applications

Where organisations are using PolyACE

  • Donor stewardship and renewal reminders for not-for-profits
  • Member renewal and engagement campaigns
  • Patient appointment reminders and follow-up communication
  • Ongoing partner and stakeholder touchpoints

Configuration options

Adapted to your organisation

  • Engagement cadence and channel by segment
  • Audience segmentation rules
  • Preferred channel and contact windows
  • Opt-out and consent handling

Governance considerations

Control built in, not added afterward

  • Engagement is consent-based only
  • Sensitive categories such as health or welfare handled under stricter rules
  • Human review of engagement campaigns before launch
  • Opt-out requests honoured immediately

Next step

Discuss PolyACE for your organisation

Tell us about "We struggle to maintain engagement." in your own context and we'll map out how PolyACE would be configured.